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Find quick guides on using ClearSay, leaving reviews, managing your account, and growing your business.
Reviews & Ratings
Learn how ClearSay reviews and 0–5 star ratings work, including writing, editing, reporting and responding to customer feedback.
How to Request Customer Reviews on ClearSay
Review invitations help a business collect genuine feedback from customers...
Read MoreHow to Upgrade or Change Your ClearSay Business Plan
Changing your ClearSay business plan allows you to match the...
Read MoreHow to Leave a Review on ClearSay
A ClearSay review allows you to share a genuine customer...
Read MoreHow to Report Incorrect Business Information on ClearSay
Accurate business listings help customers contact the correct company and...
Read MoreHow to Add a Business to ClearSay
You can add a UK business to ClearSay when no...
Read MoreHow to Claim Your Business Listing
Claiming a ClearSay business listing allows an authorised representative to...
Read MoreHow to Respond to Customer Reviews on ClearSay
A professional review response shows customers that your business listens...
Read MoreHow to Flag or Report a Review on ClearSay
A review should be flagged when it may breach ClearSay’s...
Read MoreHow ClearSay’s 0–5 Star Rating System Works
ClearSay uses a 0–5 star rating scale so customers can...
Read MoreWhat Makes a Review Acceptable on ClearSay
An acceptable ClearSay review should describe a genuine experience, help...
Read MoreWhy a ClearSay Review May Be Delayed or Moderated
A review may not appear immediately when automated checks or...
Read MoreHow to Edit or Update a Review on ClearSay
Update a review when you need to correct an error,...
Read MoreHow to Remove a Review You Submitted on ClearSay
You may decide to remove a review because it was...
Read MoreHow Businesses Can Challenge a Review on ClearSay
A business can challenge a review when there is a...
Read MoreWhy ClearSay Does Not Guarantee Positive Reviews
ClearSay supports genuine customer experiences and transparent review management. It...
Read MoreHow to Get Help With a ClearSay Business Claim
Contact ClearSay when a business claim is delayed, rejected, connected...
Read MoreHow to Report Suspicious ClearSay Account Activity
Act quickly if you notice an unfamiliar login, password change,...
Read MoreHow to Submit a Complaint to ClearSay
A clear complaint should identify the issue, explain what has...
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I’m a Customer
Learn how to use ClearSay as a customer.
I’m a Business Owner
Learn how to grow and manage your business.
Step-by-step video guides
The most common guides our users are looking for.
Create your free
ClearSay account.
Rate a business, share your experience,
and help others make better choices.
Add your business details and
start your ClearSay listing.
Claim and verify your
business listing.
Update details, respond
to reviews, and more.
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