How to Add a ClearSay Review Widget to Your Website
A ClearSay review widget can display your current trust rating and customer feedback on your own website. Before you start: Your business must be claimed, and widget availability or the number of widgets may depend on your ClearSay business plan. Step 1: Sign in to your business dashboard Open ClearSay.co.uk, sign in and select the […]
How to Add a Business to ClearSay
You can add a UK business to ClearSay when no accurate listing already exists on the platform. Before you start: Search carefully using the trading name and registered company name to prevent duplicate listings. Step 1: Search for the business Go to ClearSay.co.uk and search using the business name customers recognise. Step 2: Confirm that […]
How to Claim Your Business Listing
Claiming a ClearSay business listing allows an authorised representative to manage company information, respond to reviews and access available business tools. Before you start: Only claim a listing when you own the business or have permission to manage its public profile. Step 1: Create or sign in to your account Go to ClearSay.co.uk and sign […]
How to Update Your ClearSay Business Profile
Keeping your ClearSay business profile accurate helps customers recognise the company and find the correct contact information. Before you start: The listing normally needs to be claimed and connected to the account you use to sign in. Step 1: Sign in to your business account Visit ClearSay.co.uk and sign in using the account connected to […]
How to Respond to Customer Reviews on ClearSay
A professional review response shows customers that your business listens to feedback and takes the customer experience seriously. Before you start: Respond calmly and never publish private customer, payment, medical or order information. Step 1: Sign in to your business account Go to ClearSay.co.uk and sign in using the account connected to your claimed business […]
How to Request Customer Reviews on ClearSay
Review invitations help a business collect genuine feedback from customers who have actually used its products or services. Before you start: Your business listing should be claimed and your customer contact data must be used lawfully. Step 1: Sign in to your business account Visit ClearSay.co.uk and sign in using the account connected to your […]
How to Understand ClearSay Business Analytics
ClearSay business analytics help you review customer-feedback trends and understand how your public trust profile is developing. Before you start: Sign in to the account connected to your claimed listing. The metrics available may vary by plan and reporting period. Step 1: Open Business Analytics Visit ClearSay.co.uk, sign in and select Business Analytics from your […]
How to Upgrade or Change Your ClearSay Business Plan
Changing your ClearSay business plan allows you to match the available review-management tools to your current business needs. Before you start: Review the current features and billing information on the ClearSay Plans & Pricing page before making a change. Step 1: Sign in to your business account Open ClearSay.co.uk and sign in using the account […]
How to Edit or Update a Review on ClearSay
Update a review when you need to correct an error, add relevant information or reflect how the business handled the issue after the original experience. Before you start: Sign in using the same account that submitted the review. Step 1: Open your ClearSay account Visit ClearSay.co.uk and sign in. Step 2: Find your submitted reviews […]
How Businesses Can Challenge a Review on ClearSay
A business can challenge a review when there is a specific reason to believe it breaches ClearSay’s guidelines. A negative opinion or low rating alone is not sufficient. Before you start: The business listing should be claimed, and the person submitting the challenge should be authorised to represent the company. Step 1: Read the entire […]