How to Request Customer Reviews on ClearSay
Review invitations help a business collect genuine feedback from customers who have actually used its products or services. Before you start: Your business listing should be claimed and your customer contact data must be used lawfully. Step 1: Sign in to your business account Visit ClearSay.co.uk and sign in using the account connected to your […]
How to Understand ClearSay Business Analytics
ClearSay business analytics help you review customer-feedback trends and understand how your public trust profile is developing. Before you start: Sign in to the account connected to your claimed listing. The metrics available may vary by plan and reporting period. Step 1: Open Business Analytics Visit ClearSay.co.uk, sign in and select Business Analytics from your […]
How to Upgrade or Change Your ClearSay Business Plan
Changing your ClearSay business plan allows you to match the available review-management tools to your current business needs. Before you start: Review the current features and billing information on the ClearSay Plans & Pricing page before making a change. Step 1: Sign in to your business account Open ClearSay.co.uk and sign in using the account […]
How to Sign In to Your ClearSay Account
Signing in gives you access to your ClearSay user profile or the business tools connected to your account. Before you start: Use the correct login route for your account and make sure you are on the official ClearSay website. Step 1: Open ClearSay Go to ClearSay.co.uk. Step 2: Select the login option Choose the user […]
How to Reset Your ClearSay Password
Reset your password when you cannot remember it, the current password is rejected or you want to secure the account after suspicious activity. Before you start: You need access to the email address registered on the ClearSay account. Step 1: Open the ClearSay login page Visit ClearSay.co.uk and select the appropriate login option. Step 2: […]
What to Do If You Cannot Access Your ClearSay Account
Account-access problems are often caused by an incorrect login method, an outdated password, an unverified email address or a browser issue. Before you start: Do not create a second account until the original account has been checked, especially if it controls a business listing. Step 1: Confirm the login route Check whether you normally use […]
How to Submit a Complaint to ClearSay
A clear complaint should identify the issue, explain what has already happened and state the resolution you are requesting. Before you start: Use the complaint process for a specific unresolved concern. Use the normal review-reporting or technical-support route first where appropriate. Step 1: Identify the subject of the complaint Clarify whether the matter concerns an […]
How to Flag or Report a Review on ClearSay
A review should be flagged when it may breach ClearSay’s guidelines, not simply because a user or business disagrees with the opinion expressed. Before you start: Read the full review and keep any relevant evidence ready before submitting the report. Step 1: Sign in to ClearSay Open ClearSay.co.uk and sign in to your user or […]
How to Change Your ClearSay Email Address
Your ClearSay email address is used for sign-in, security messages and account communication, so it should always be current and accessible. Before you start: Sign in before starting. Keep access to both the current and new email addresses until the change is complete. Step 1: Open account settings Sign in at ClearSay.co.uk and open your […]
How to Keep Your ClearSay Account Secure
Good account security protects your profile, business information, customer-review tools and any billing details connected to ClearSay. Before you start: Apply these safeguards to both your ClearSay account and the email account used to access it. Step 1: Use a unique password Create a password that is not used on another website. A password manager […]