Keeping your ClearSay business profile accurate helps customers recognise the company and find the correct contact information.
Step 1: Sign in to your business account
Visit ClearSay.co.uk and sign in using the account connected to the claimed listing.
Step 2: Open the business dashboard
Select the business profile you want to manage.
Step 3: Open the profile settings
Choose Edit Profile, Manage Business, Business Details or the equivalent profile-management option.
Step 4: Check the business name
Use the correct public trading name. Avoid adding promotional claims, locations or unnecessary service keywords.
Step 5: Update the contact details
- Business telephone number
- Business email address
- Website
- Business address
- Town or city
- Postcode
- Service area where applicable
Step 6: Update the description
Describe what the business provides, the main services or products, the area served and the type of customers supported. Keep all claims factual.
Step 7: Check the category
Select the category that most accurately reflects the main business activity. Do not add unrelated categories to gain extra exposure.
Step 8: Update the logo and public information
Upload the current official logo and update opening hours, social links or other public details where those options are available.
Step 9: Save the changes
Review the complete profile and select Save or Update. Open the public listing afterwards to confirm that the information displays correctly.
Why some changes may require verification
ClearSay may review changes involving ownership, the company name, website domain, telephone number, address or account email. This helps protect business listings from unauthorised edits.
Cannot edit the profile?
- Check that you are signed into the correct account.
- Confirm that the listing claim was approved.
- Check whether another account controls the listing.
- Look for an email requesting additional verification.
- Do not create a duplicate business profile.
Need help?
Contact ClearSay with the business name, listing link, account email and evidence of authority if the profile cannot be edited or an important change is awaiting verification.
6 Responses