How to Edit or Update Your ClearSay Profile

Keeping your ClearSay account details accurate helps you receive account messages and use the platform without unnecessary access problems.

Step 1: Sign in to ClearSay

Open ClearSay.co.uk and sign in using your registered email address and password.

Step 2: Open your account settings

Select your profile image, account name or account menu. Look for an option such as Account Settings, Profile Settings or Edit Profile.

Step 3: Review your personal information

Check the information shown on your profile.

• Display name
• Email address
• Profile image
• Communication preferences
• Any optional profile details

Step 4: Update the required details

Change only the information that needs correcting. Use an email address you can access because ClearSay may send a confirmation message.

Step 5: Save the changes

Select Save, Update or Confirm. Refresh the page and check that the new information appears correctly.

Step 6: Complete any verification request

Important changes, especially an email-address change, may require confirmation through your current or new email address. Follow the instructions in the verification message.

When you cannot change a detail

Some information may be locked to protect the account. This can happen when the account is under verification, when you no longer have access to the existing email address or when the requested change affects account ownership.

Keep your information secure

• Use a unique password for ClearSay.
• Do not publish private information in your public profile.
• Sign out when using a shared computer.
• Contact support immediately if you notice an unfamiliar change.